1. Medical examination and treatment process
Nowadays, people's demand for medical examination and treatment and health care is increasing day by day and the demand for quality and service is higher. Thanks to regular and periodic health checkups, they can detect dangerous diseases early so that they can be treated promptly, avoiding the risk of adverse health effects in the future. Below is the detailed medical examination procedure from AZ at An Viet General Hospital.
With the goal of building and orienting An Viet General Hospital to become a reliable address for high-class medical examination and treatment according to hotel hospital standards. An Viet General Hospital has invested in a system of modern equipment and facilities, with a team of leading experts, doctors and medical staff directly examining and treating in order to comprehensively meet the needs of care. high-class health of customers and patients across the country.
HOSPITAL EXAMINATION PROCESS AT AN VIET HOSPITAL
Step 1: Patients make an appointment at least 1 day in advance via the hotline 1900 2838 - 0967339633 - 0965983773 for consultation, appointment scheduling, reception and priority medical examination.
Step 2: Patients go to the hospital at the address, make a medical declaration on the NCOVI App (can be done at home in advance)
Step 3: Receive medical examination: Provide personal information, symptoms encountered and receive examination book
Step 4: Collection of hospital fees: the patient pays the examination slip at the payment counter
Step 5: Medical examination: performing a medical examination at a specialized clinic, the doctor can specify paraclinical services such as testing, ultrasound, X-ray, gastroscopy, colonoscopy, .. .
Step 6: Collection of hospital fees: Patients pay for paraclinical services
Step 7: Perform pre-clinical services as indicated
Step 8: Treatment direction: Return to the original clinic when all test results are available to be diagnosed, consulted and given the correct treatment direction by the doctor (prescribing medication, transferring inpatient, making an appointment for an appointment. or hospital transfer)
Step 9: Buy medicine: the patient buys medicine at the hospital pharmacy.
2. Customer support
At An Viet General Hospital, every patient is identified as an important customer - who needs to receive special and comprehensive care and services 24/7, including medical services as well as medical services. standard dining, accommodation and entertainment services..
Customers/patients will be welcomed, cared for and guided professionally by a team of customer care staff who are well-trained in necessary skills, helping to bring a sense of friendliness and comfort. and most satisfied.
Customers can come for consultation, medical examination and treatment with available services, or request services according to individual needs with separate waiting rooms and clinics, the right to choose examination hours, doctors medical doctor…
An Viet General Hospital is ready to accept patients who come to the clinic without prior appointment. However, we recommend that you book your appointment at least one day in advance to minimize waiting time.
3. Booking appointment
Our appointment department is open 24 hours a day and 7 days a week for your convenience.
- For customers with an appointment: On the day of the appointment, you will be welcomed and instructed to fill out a personal profile (if it is your first visit) and have an appointment at the scheduled time.
- For customers without an appointment: The patient is welcomed and completed the procedures (fill in the profile with the first-time visitor) and examined in order.
An Viet General Hospital applies a policy of prioritizing the order of examination with emergency patients, Vietnamese Heroic Mothers, People with meritorious services to the Revolution, wounded soldiers and special cases. However, we still try to ensure the examination time and visit for other customers. If a client has special personal problems
4. Note
- If you are unable to arrive on time or would like to reschedule your appointment, please contact the booking department.
- When you go to the doctor, please bring your test results, imaging tests and prescriptions made elsewhere (if any). However, your doctor may ask you to repeat or do other tests if necessary.
- For first-time visitors, they need to bring their identity card (for Vietnamese) and passport (for foreign visitors).
Thank you for choosing to use the service at An Viet General Hospital!
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AN VIET GENERAL HOSPITAL
Address: 1E Truong Chinh, Thanh Xuan, Hanoi
Hotline: 1900 28 38 - 0965 98 37 73
Website: www.benhvienanviet.com
Fanpage: https://www.facebook.com/benhvienanviet
Download An Viet Hospital APP to "Look up results - Book an appointment - Video Call with a doctor" and more: https://onelink.to/pjmasd